Corporate Responsibility

In Germany, a National Action Plan for Business and Human Rights is about to be adopted. In our interview, Human Rights Commissioner Bärbel Kofler explains what the German government expects of tourism businesses in terms of human rights related due diligence. The primary objective is to prevent...
Die 2011 beschlossenen UN-Leitprinzipien für Wirtschaft und Menschenrechte beschreiben klar und deutlich die Sorgfaltspflichten von Unternehmen. Unternehmen müssen demnach die Risiken und Auswirkungen ihres Handelns untersuchen und sicherstellen, dass weder durch ihr eigenes Verhalten noch durch...
While voluntourism has been gaining popularity, it has also come under increasing criticism. Fair Trade in Tourism has revised the criteria for tourism businesses with volunteer products, particularly those involving vulnerable people and wildlife interaction. As Manuel Bollmann reports, the new...
The extent to which children are sexually exploited in travel and tourism has increased drastically and the nature of the offences has changed dramatically. With a two-year “Global Study on Sexual Exploitation of Children in Travel and Tourism”, ECPAT has now created the largest database ever which...
While tour operators usually take all necessary precautions to ensure the safety and security of their customers, they usually at best commit to apply “local standards” to their local staff and service providers. As Kundri Böhmer-Bauer points out, applying double standards is unethical when it...
The 2030 Agenda for Sustainable Development as a new frame of reference for the international community is designed to advance both sustainability and development. The 17 Sustainable Development Goals (SDGs) and 169 targets are at the core of the Agenda, but it is more than the sum of its...
Sustainable tourism should help to achieve the Sustainable Development Goals (SDGs) as stipulated in the 2030 Agenda. However, the sector is far from a sustainable path. In a commentary, Nina Sahdeva shows that tourism is a volatile business. After terrorist attacks, Kenya, Egypt, Tunisia, France,...
Das internationale Netzwerk „Building Excellence for Sustainable Tourism – an Education Network” (BEST EN) hat sich zum Ziel gesetzt, Wissen im Bereich des nachhaltigen Tourismus zu generieren und zu verbreiten. Ein wichtiger Bestandteil des Netzwerks ist der jährlich an einer anderen Hochschule...
Nachhaltigkeit ist ein weit gefasstes Konzept, unter dem sich alles Mögliche verstehen lässt. Um Beliebigkeit zu vermeiden, muss klar definiert werden, was z.B. ein nachhaltiges Tourismusunternehmen oder eine nachhaltige Destination ausmacht. Und es muss glaubhaft überprüft werden, ob Unternehmen,...
Respecting human rights along the entire supply chain is a major challenge for tourism enterprises. With outsourcing becoming more and more common, companies need to make increased efforts to identify and prevent exploitative working conditions, human trafficking and forced labour. Especially the...
In early November 2015, hotel housekeeping staff in many parts of the world drew attention to their work and unacceptable working conditions. The “Global Week of Action“ was part of the international trade union campaign „For a safe and secure work place“, organised by the International Union of...
Hard work, withheld passports and twelve hour working days without breaks or overtime pay – this is the reality for migrants working at hotels in Dubai, according to a report by the Swedish organisations Swedwatch and Fair Action. The findings, derived from interviews in three selected hotels and...
Since the end of the 19th century, the increasing anthropogenic greenhouse gas emissions, including carbon dioxide (CO2), methane (CH4), nitrous oxide (N2O) and halocarbons, in the atmosphere have had accelerating impacts on the natural greenhouse effect and thereby caused anthropogenic climate...
Holidays or Fair Trade Travel Packages1 to South Africa since 2010, which are certified travel packages meeting certain requirements to enhance sustainable development in the destination (FAIRUNTERWEGS 2010c). This concept was launched by Fair Trade Tourism (FTT), a South African-based tourism NGO...
Aerotropolis projects are among the largest megaprojects pursued by governments and corporations. These airport centric developments destroy farmland and forests, and act as economic enclaves, fostering corporate growth and excluding host communities. All over the world, developments called an ‘...
"Nachhaltiger Tourismus" ist ein Lehrbuch für angehende Tourismusmanager und alle, die sich einen umfassenden, aber doch kompakten Überblick über Nachhaltigkeitsthemen im Tourismus verschaffen wollen. Es beginnt mit der Entstehungsgeschichte von Nachhaltigkeitsansätzen im Tourismus, einschließlich...
As air travel contributes significantly to climate change, tour operators need to address the challenge of reducing the carbon footprint of their operations. As Petra Thomas reports, Forum anders reisen, a German tour operators' association for sustainable tourism, has been supporting offsetting by...
By Christina Kamp When tourists pay to "offset" their emissions from air travel, an equal amount of emissions needs to be reduced elsewhere. These reductions must be real and additional. The Clean Development Mechanism (CDM) allows countries like Germany to meet part of their reduction commitments...
In post-conflict situations and in the aftermath of natural disasters, tourism is often one of the first sectors to flourish again. In many cases, governments promote tourism even before initiating a process of reconciliation or reconstruction.Drawing upon the results of a recent study on human...
Some of Myanmar’s flagship sites such as Bagan, Inle and Kyaiktiyo, are already under environmental and social pressure from the effects of tourism, which is affecting the livelihoods of local inhabitants and long-term viability of these places as tourism destinations. The Danish Institute for...
The popular publication "Sustainability in tourism. A guide through the label jungle " has been updated. You are welcome to download your own copy of the third edition below.
Many economic sectors have developed standards for Corporate Social Responsibility (CSR), e.g. the "Better Cotton Initiative", the "Floriculture Sustainability Initiative, "Responsible Care" in the chemical industry, or "Bettercoal". Instead of a CSR standard, the tourism industry has more than...
The human rights related responsibilities of companies have been posing new challenges to the tourism industry. Peter-Mario Kubsch, CEO of Studiosus Reisen, summarises what Studiosus is doing and going to do in order to strengthen human rights in the company's operations.
We are pleased to invite you to this year´s ITB certification celebration of tourism enterprises by TourCert. By now, 54 tour operators have been awarded with the red label for corporate responsibility and sustainability in tourism. This year is the first time that not only tour operators but...
The sexual exploitation of children is not inevitable. That was the message coming out of Rio de Janeiro where 137 governments met with children and youth representatives, international organizations, NGOs and private sector companies. As Mechtild Maurer reports, the Third World Congress against...
The ″Code of Conduct″ (CC) for the Protection of Children from Commercial Sexual Exploitation in Tourism has reached the tourism industry. It has so far been signed by nearly 1,000 companies and associations in 37 countries (March 2011). According to the child rights organisation ECPAT, it has thus...
In Egypt, it is not easy to integrate personal encounters between tourists and local people into tourist itineraries, says Heinz Fuchs. He reports on the efforts made by the German church-related tour operator "Biblische Reisen" to organise tours to Egypt in a socially responsible manner. Due...
Not only Israel, but Palestine, too, is home to various tourist attractions. However, the major share of tourist arrivals and tourism income goes to the Israeli tourism industry. If tourism is to have positive effects in conflict regions, there is a need for conflict-sensitive corporate social...
Tourism in countries affected by conflicts can have a positive influence, but might also reinforce conflicts. Tour operators selling trips to such regions have a special responsibility to promote peace and minimize problems, says Claudia Osthues. In order to formulate conflict-related CSR...
In the current D+C Development and Cooperation 2010/07-08 is an article "Responsible Tourism" published on the thematic focus Corporate Social Responsiblity. The article describes the behavior when travelling. On the part of the travel industry transparency and information transfer in the context...
By Christina Kamp Companies are increasingly being judged not just by the products and profits they make, but also by the ways in which these profits are made. Yet, there is no consensus on what "Corporate Social Responsibility" (CSR) actually means. To improve the understanding of its possible...
The volume "Trends and Issues in Global Tourism 2009" is based on panel discussions and presentations made at the ITB Congress "Market Trends & Innovations" in March 2008, which had a focus on climate change. The book presents the concept of "zero footprint", which it says would work only if it...
In a globalised world, the capacity of the state to regulate economic behaviour is in decline. This implies an increasing role of economic self-regulation mechanisms, the power of consumers and civil society monitoring. In "The Oxford Handbook of Corporate Social Responsibility", leading experts in...
On the occasion of the 15th Conference of the Parties to the United Nations Framework Convention on Climate Change (UNFCCC COP 15) in Copenhagen, "Respect - Institute for Integrative Tourism and Development" (Vienna, Austria) and partners have published a brochure on tourism and climate change. As...
Tour operators currently find themselves in a dilemma: On the one hand, they recognize that climate change mitigation is essential for protecting their economic success in the long term. On the other hand, a net reduction of their corporate emissions would "cannibalize" their core business in the...
The tourism industry must act immediately to reduce its emissions and to operate a broad paradigm shift, from profit-centred strategies to people-centred ones, says a position paper developed by civil society groups and NGOs on the occasion of the UNFCCC talks from 29th September to 9th October,...
"TourCert", the non-profit certification organisation in tourism, was founded to certify CSR/sustainability reports prepared by tour operators. Founders are the Centre for Ecology & Development (KATE-Stuttgart), the German Church Development Service (EED), Naturefriends International, Vienna,...
At the International Tourism Exchange (ITB) 2009, the first 15 members of the tour operators' association "Forum anders reisen" were awarded their certificates "CSR-certified". They were handed over by Klaus Töpfer, former director of the United Nations Environment Programme (UNEP), who appreciated...
By Angela Giraldo A quality label for sustainable tourism shall help customers to get an idea of the environmental and social impact of their holidays. At the International Tourism Exchange (ITB) in March 2009 in Berlin, the first tour operators will be awarded the label "CSR-certified",...
The "CSR Reporting Initiative for Tourism", an initiative by KATE (Center for Ecology & Development, Stuttgart) in cooperation with EED-Tourism Watch, "Forum anders reisen" and the European network of services trade unions UNI Europa, has published guidelines which outline eight steps towards...
By Katja Plume Corporate Social Responsibility (CSR) plays an increasingly important role. A symposium on CSR along the tourism supply chain, organised by "GATE - Netzwerk, Tourismus, Kultur e.V." and other partners, took place on 20th and 21st November, 2009, in Hamburg, Germany. It provided...
In their brochure "Supply chain engagement for tour operators"*, the Tour Operators Initiative for Sustainable Tourism Development (TOI) shows opportunities for tour operators to act responsibly along the whole service chain. We wanted to know from Andreas Müseler how such a commitment to...
By Sumesh Mangalassery For the villagers of Kovalam fishing village, the night of April 13th, 2006 (the eve of the Tamil New Year) is still a nightmare. Police entered the village, beat their women, threatened their men, and arrested many. Later, the villagers were astounded to know that the...
In a new report "Putting Tourism to Rights", the British campaigning organisation Tourism Concern demands action to end human rights violations in tourism. The report exposes the violations of human rights that occur as a direct result of tourism through an examination of key articles of the...
In a globalised world, the capacity of the state to regulate economic behaviour is in decline. This implies an increasing role of economic self-regulation mechanisms, the power of consumers and civil society monitoring. In "The Oxford Handbook of Corporate Social Responsibility", leading experts...
By Katja Plume Corporate Social Responsibility (CSR) plays an increasingly important role. A symposium on CSR along the tourism supply chain, organised by "GATE - Netzwerk, Tourismus, Kultur e.V." and other partners, took place on 20th and 21st November, 2009, in Hamburg. It provided...
By Christina Kamp In their brochure "Supply chain engagement for tour operators", the Tour Operators Initiative for Sustainable Tourism Development (TOI) shows opportunities for tour operators to act responsibly along the whole service chain. We wanted to know from Andreas Müseler how such a...
GATE - Netzwerk, Tourismus, Kultur e.V. lädt zum Symposium „Nachhaltigkeit auf der ganzen Linie? CSR in touristischen Zuliefererketten" am 20.-21.November 2009 im Euro Business College Hamburg ein. Das Symposium wird in Kooperation mit dem Euro Business College Hamburg, der Deutschen Gesellschaft...
Das weltweite Kinderrechtsbündnis ECPAT und das Kosmetikunternehmen "The Body Shop" starten zum 31. August 2009 die dreijährige Kampagne "Stoppt Sex-Handel mit Kindern und Jugendlichen", die in über 80 Ländern auf das Thema Kinderhandel zum Zweck sexueller Ausbeutung aufmerksam macht.  Denn...
After five years of operation, Ecuador's controversial oil pipeline "Oleoducto de Crudos Pesados" (OCP) experienced its first oil spill. According to official sources, more than 14,000 barrel of crude oil polluted the Santa Rosa river, about 100 km east of the capital Quito. Other rivers further...

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